Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior by Kerry Patterson; Joseph Grenny; Ron McMillan; Al Switzler Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less
You will find that this textbook includes a list of online resources for extra help.
«Crucial Confrontations: Tools for Talking about Broken Promises, Violated Expectations, and Bad Behavior» is a trade paperback textbook authored by Kerry Patterson, Ron Mcmillan, Al Switzler, and Joseph Grenny. Published by McGraw-Hill Companies in 2005, this book offers insights and strategies for addressing challenging confrontations in a scholarly and professional setting. With a focus on training and communication studies, the authors provide practical tools to resolve conflicts and improve performance in both personal and organizational contexts. The book is illustrated and offers 304 pages of valuable insights for those seeking to navigate difficult conversations and confrontations effectively.
Author: Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler. 📚 Crucial Conversations: Tools for Talking When Stakes Are High. ✨ Powerful communication guide for high-stakes conversations in work and life.
«Crucial Conversations: Tools for Talking When Stakes Are High, Second Edition» by Kerry Patterson, Ron McMillan, Al Switzler, and Joseph Grenny is a textbook that focuses on the importance of effective communication in high-stakes situations. Published by McGraw-Hill Education in 2011, this hardcover book provides insights and strategies for improving interpersonal relations and communication skills in both business and personal settings. With 272 pages, this text covers topics related to training, communication studies, and essential skills for managing crucial conversations in a variety of contexts.
Crucial Conversations: Tools for Talking When Stakes Are High by Patterson, Kerry; Grenny, Joseph; McMillan, Ron Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less
«Crucial Conversations: Tools for Talking When Stakes Are High» by Kerry Patterson, Ron Mcmillan, Al Switzler, and Joseph Grenny is a trade paperback textbook published by McGraw-Hill Companies in 2002. The book, with a total of 264 pages, focuses on the subject area of psychology, business & economics, and language arts & disciplines. It provides tools and strategies for communication in high-stakes situations, covering topics such as business communication, negotiating, and interpersonal relations. The authors offer practical advice and insights for effectively navigating crucial conversations in both personal and professional settings.
This textbook is the one the professor assigned for the entire semester.
Kerry Patterson et al, authors of Crucial Conversations. the Power to Change Anything.
Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior. Title : Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior.